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FAQs
HOW DO I TRACK MY ORDER? Once your order ships, you’ll receive a Shipping Confirmation email with a tracking link. Click the link to see live status on the carrier’s website once the parcel is in transit.
CAN I MAKE CHANGES AFTER PLACING AN ORDER? We process orders quickly, so we’re unable to modify an order once it’s placed. Please double-check your items, shipping address, and payment details before confirming checkout.
CAN I CANCEL MY ORDER? If your order hasn’t been packed or dispatched yet, we’ll try our best to cancel it. Please email support@dailypicksy.com as soon as possible with your order number. If it has already shipped, cancellation isn’t possible.
I ENTERED THE WRONG SHIPPING ADDRESS—CAN YOU FIX IT? Email support@dailypicksy.com immediately with your correct address and order number. If your order hasn’t been packed or dispatched, we may be able to update the label. If it’s already in transit, changes aren’t possible and delivery may fail.
DO YOU ACCEPT RETURNS OR EXCHANGES? We do not accept returns or exchanges. Please ensure your selections are correct before checkout.
WHAT IF MY ITEM ARRIVES INCORRECT OR FAULTY? We’re sorry if there’s an issue. Email support@dailypicksy.com within 7 days of delivery with your order number, the product name/code, and clear photos of the problem. We’ll review and make it right for you. (No need to send anything back unless we specifically request it.)
THE ITEM I WANT IS OUT OF STOCK—WHAT NOW? Restocks happen regularly. Join our email list on the product page (or at the bottom of the site) to be notified as soon as it’s back.
I FORGOT TO APPLY MY DISCOUNT CODE—CAN YOU ADD IT? Please email support@dailypicksy.com with your order number and promo code as soon as possible. If the order is still eligible, we’ll do our best to help.
WHEN WILL MY ORDER SHIP? Orders are typically processed fast after payment confirmation. You’ll receive a tracking email when your parcel leaves our warehouse.
HOW LONG DOES DELIVERY TAKE? Delivery time varies by destination and carrier routing. You’ll see the most accurate ETA on the tracking link in your Shipping Confirmation email.
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